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If you would like to subscribe to Teamatic Plus, Teamatic Pro or Teamatic Enterprise, please click here.
If you have any inquiries regarding Teamatic subscription, please contact sales@teamatic.com. A salesperson will contact you as soon as possible.
There are four types of subscription for Teamatic:
1) Teamatic Lite - Free
Teamatic Lite is a free web-based bug tracking system targeted for companies with 5 or less users. It includes the following features:
- Maximum 5-user license
- 5 MB of attachment storage
2) Teamatic Plus - $59 per month
Teamatic Plus is a monthly subscription package for companies that require extra services on top of Teamatic Lite. Teamatic Plus includes the following features:
- 5-user license
- 20 MB of attachment storage
- Monthly Data Extraction Utility (XML Format) (Data Extraction performed on the 1st of each month)
- Enhanced Reporting
- Custom Fields
- Custom Case Types
- Email support
- Ticketing ( allow external users to log tickets into your Teamatic account )
On top of the Teamatic Plus package, you can also choose to extend your subscription with the following options:
- $8 per month for each additional user
3) Teamatic Pro - $99 per month
Teamatic Pro is a monthly subscription package for companies that require extra services on top of Teamatic Lite. Teamatic Pro includes the following features:
- 10-user license
- 20 MB of attachment storage
- Monthly Data Extraction Utility (XML Format) (Data Extraction performed on the 1st of each month)
- Enhanced Reporting
- Custom Fields
- Custom Case Types
- Email support
- Ticketing ( allow external users to log tickets into your Teamatic account )
On top of the Teamatic Pro package, you can also choose to extend your subscription with the following options:
- $8 per month for each additional user
4) Teamatic Enterprise - $500 per month (minimum 6-month subscription)
Teamatic Enterprise is a dedicated hosting solution for corporations that demand better performance, better security, more storage, and a large number of user licenses. It includes the following features:
- 50-user license
- 1 Gigabyte of Attachment Storage
- Dedicated Server (Hardware & software will be upgraded based on the number of subscribed users at no extra cost).
- Anytime Data Extraction (XML Format)
- Custom Fields
- Custom Case Types
- Self-signed certificate
- Enhanced Reporting
- Email support
- Ticketing ( allow external users to log tickets into your Teamatic account )
- Customizable firewall setting (IP Blocking etc.)
In addition to the above features, you can also add the following: - $100 per month for each additional 10-user license
- $100 per month for each additional Gigabyte of storage
- Verisign 128-bit certificate (at cost)
Extra Support:
Teamatic Plus, Teamatic Pro and Teamatic Enterprise subscribers can also obtain extra support.
- $100 per hour (minimum 1 hour)
- All expenses incurred are billable to the customer (phone charges, transportation, etc.)
Below is a comparison of the different Teamatic price plans:
| Features | Lite | Plus | Pro | Hosting | Description |
|---|---|---|---|---|---|
| User Maintenance | Yes | Yes | Yes | Yes | Create, edit and deactivate users |
| Project Maintenance | Yes | Yes | Yes | Yes | Create, edit and deactivate projects |
| Portal Main Screen | Yes | Yes | Yes | Yes | View Project Statistics, ongoing discussions, most recent issues, etc. all in one screen! |
| Security By Project | Yes | Yes | Yes | Yes | Secure individual projects and only allow authorized users to view/edit the project using the User Management screen |
| Project Statistics | Yes | Yes | Yes | Yes | See the number of open issues, number of issues assigned to you, total number of issues, etc. in one single screen |
| Release Maintenance | Yes | Yes | Yes | Yes | Create different releases for different stages of your project |
| Issue Maintenance | Yes | Yes | Yes | Yes | Log issues for your project |
| Change History | Yes | Yes | Yes | Yes | Leave comments for other people involved using the action history feature |
| Predefined Queries | Yes | Yes | Yes | Yes | Facilitate your searches with predefined queries like "All open cases assigned to me", "All open cases", etc. |
| Ad-hoc Queries | Yes | Yes | Yes | Yes | Customize your search criteria |
| Custom Fields | No | Yes | Yes | Yes | Define up to five additional fields in the case detail form |
| Custom Case Types | No | Yes | Yes | Yes | Define up to four different Case Types for each project |
| Email Notification | Yes | Yes | Yes | Yes | Background process to automatically send emails whenever critical changes are made to an issue |
| 40-bit or 128-bit Secure Connection | Yes | Yes | Yes | Yes | Equipped with a Verisign 128-bit (Teamatic Lite and Pro only) certificate for your protection |
| Company-wide Discussion Group | Yes | Yes | Yes | Yes | Start off company-wide discussions! |
| Max Attachment Storage | 5MB | 20MB | 20MB | 1GB | Attach screen prints, test plans and much more! |
| Additional Storage | N/A | N/A | N/A | $100 per 1GB | |
| Data Extraction | No | Yes, Monthly | Yes, Monthly | Yes, Anytime | Backup your own data in XML format |
| Ticketing | No | Yes | Yes | Yes | Allow external users to log tickets into your Teamatic account |
| Ticketing Notification | No | Yes | Yes | Yes | Get notified by email whenever a ticket is logged |
| Support | None | ||||
| Banner Ads | Yes | Yes | Yes | No | |
| Enhanced Reporting | No | Yes | Yes | Yes | |
| Dedicated Server | No | No | No | Yes | |
| Number of User License | Max 5 | 5 | 10 | 50 | |
| Additional User License | NA | $8 per user | $8 per user | $100 for 10 users | |
| Monthly Cost (USD) | Free | $59 | $99 | $500 |
* All prices are quoted in US Dollars
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